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Improving Integral Project Management by applying Systems Engineering

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Improving Integral Project Management by applying Systems Engineering

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Samenvatting

Summary
The measurement and benefits of the SE method for all projects is still
controversial. Usable guidelines and frameworks for a better performance in projects
are not available for project members. Also, the link between the IPM model and SE
and the performance of the methods is not clear. The main question is how can IPMproject
teams of RWS improve their results by making the best use of the method of
Systems Engineering?
A multi-layer development approach is required for project successes and a proper
appliance of SE. The knowledge based productivity must improve by increasing the
learning ability, knowledge re-use and information architecture. Projects need clear
guidance to direct and control them on a structural and profitable way. Before a
project starts the starting points must be defined. Project members need to
understand the organizational requirements and must know their contribution for
the organization. By introducing KPI's the directing, monitoring and controls will
improve the stimulation and the use of methods. Solid project management
processes are required in addition to the current SE oriented process descriptions.
It was not feasible to make a clear description for applying SE for project teams.
The development of best practices, models and frameworks is still a great challenge.
The expertise in RWS and in the field must be used for the further development of
useful tools. Anyway this thesis resulted in process, activity and control models and
descriptions which are a very helpful for IPM-teams. They are a first step towards a
better performance in project teams by applying SE. By giving more insight in the
role-fillings the missing knowledge and skill will become visible, so that it can be
adequately resolved. The role of people is decisive for a proper completion of the
processes.
To improve the learning capability of the organization and individuals the
development of information systems and feedback control loops is needed.
Knowledge must be modeled and combined to be developed. The design of flexible
and modular building blocks can improve the basis quality of the organization. This
is a good start for further improvements. Project- and building information system
should be centrally managed and available for project and maintain organization.
Information about performances and figures are not monitored and centrally
processed. So it was not possible to give quantity analyses with charts. In the future
it will be important to demonstrate and prove the effects of changes by applying the
suggested management dashboard and methods. The results have a wide scale of
impact in the organization and offer a solid support for project members and the
management. Most changes are already put in motion on small scales in the
organization. The ingredients are already available but the consistency and
connections are missing. Overall coordination and focus is required on short-term.
To improve the role of end-user and building information asset management must
play a central role in the organization. This field is underdeveloped and a concern.
To be able to change the whole organization in a short period is impossible. A
phased improvement path to increase the maturity of the organization seems to be
a realistic and acceptable route. Also the associated change of culture need extra
Thesis report 24 September 2010
Page 10 of 81
time and suits the ambition of the organization and the projects. For the summary
in Dutch see Appendix 8.

Toon meer
OrganisatieHogeschool Utrecht
OpleidingMaster of Engineering
AfdelingEngineering en Design
Datum2010-09-24
TypeMasterscriptie
TaalEngels

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