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A conceptual understanding of collaborative platforms peer-to-peer interaction experiences

A conceptual understanding of collaborative platforms peer-to-peer interaction experiences

Samenvatting

This paper's main goal is to shed a conceptual light on the hospitality perspective regarding online peer-to-peer interactions and present the collaborative paradigm of the online communication approach to elucidate hospitable online interactions on collaborative platforms. We believe that hospitable actions may be performed online through communication and that its perceived experience occurs mainly before and during the accommodation itself, influencing the overall experience. This paper aims to contribute to the current literature, by proposing a conceptual understanding of online hospitality and its potential experiences based on perceived peer-to-peer collaborative consumption interactions.

OrganisatieHogeschool Utrecht
AfdelingKenniscentrum Digital Business & Media
LectoraatOrganisaties in Digitale Transitie
Gepubliceerd inHandbook on Tourism and Social Media Edward Elgar Publishing, Cheltenham, Pagina's: 212-226
Jaar2022
TypeBoekdeel
ISBN9781800371408
DOI10.4337/9781800371415.00025
TaalEngels

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