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BPMS implementations in SMEs

Exploring the creation of a situational method

BPMS implementations in SMEs

Exploring the creation of a situational method

Samenvatting

Small and Medium Enterprises (SME) comprise 99% of the European-economy, though, most research and implementation methods concerning Business Process Management Systems (BPMS) focus on large enterprises. We create a BPMS implementation method that is suitable for SMEs. Based on three existing BPMS implementation methods and by incorporating differentiators of SMEs and large enterprises a BPMS implementation method is constructed. The constructed method is validated through a series of interviews with BPMS implementation experts. Experts agree with the constructed method though discussion arise on a more detailed level of activities in the method.

OrganisatieHogeschool Utrecht
AfdelingKenniscentrum Technologie en Innovatie
Kenniscentrum Leren en Innoveren
LectoraatBetekenisvol Digitaal Innoveren
Gepubliceerd inProceedings Vol. 25, Pagina's: 84-98
Datum2012-06-20
TypeConferentiebijdrage
TaalEngels

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