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Information and communication to new patients at Kempenhaeghe. An assessment of the current information and preferred information.

Rechten: Alle rechten voorbehouden

Information and communication to new patients at Kempenhaeghe. An assessment of the current information and preferred information.

Rechten: Alle rechten voorbehouden

Samenvatting

After a patient satisfactory survey Kempenhaeghe clinic decided to conduct a research into the information the patient receives. After deduction of the entire information stream towards the patient the problem seemed to be in the information in the phase between referral of the general practitioner or specialist and the first consult at Kempenhaeghe. Exact literature on the subject does not yet exist. For this reason other theories on patient information in a later phase and communication towards people in new situations are combined in order to create an appropriate framework. This framework lies at the base of this dissertation and the research that will be performed to answer the research question: What information do patients prefer, and through which medi(a)(um), on the outpatient clinic for sleep and wake disorders of Kempenhaeghe in the phase between referral and first consult to comply to the patient's satisfaction?

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OrganisatieHogeschool Utrecht
OpleidingInternational Communication and Media
AfdelingCommunicatie
Datum2010-06
TypeBachelor
TaalEngels

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