Background Variations in communicative participation of children with developmental language disorder (DLD) cannot be wholly explained by their language difficulties alone and may be influenced by contextual factors. Contextual factors may support or hinder communicative participation in children, which …

More than 25 years after Moore’s first introduction of the public value concept in 1995, the concept is now widely used, but its operationalization is still considered difficult. This paper presents the empirical results of a study analyzing the application of the public value concept in Higher Education …

The aim of this thesis was to assess how business processes, particularly logistics and customer service, of an SME coffee retailer in the Netherlands are affected by the implementation of the subscription model while offering products directly to the consumer. Omnichannel retailers are increasingly …

OBJECTIVES: The aim of this study was to evaluate the association between integrated care and health-related quality of life (HRQOL) in a primary care practice population. DESIGN: A cross-sectional survey study. SETTING: Primary care practice population. PARTICIPANTS: A sample (n=5562) of patients in …

The study was conducted in commission of New Industrial Order (N.I.O), a laboratory for Fashion-On-Demand based in Amsterdam. A knowledge gap in literature was identified concerning the environmental performance of On-Demand manufacturing. To fill the gap, a preliminary Life Cycle Assessment was initiated, …

More than 25!years after Moore’s first introduction of the public value concept in 995, the concept is now widely used, but its operationalization is still considered difficult. This paper presents the empirical results of a study analyzing the application of the public value concept in Higher Education …

The hotel industry is actively employing service robots throughout its operations. They are expected to carry out various frontline services, including welcoming guests, check-in, hotel guidance and product delivery. presumably, each hotel guest has a different perception and attitude towards service …

Purpose More than 25 years after the first introduction of the public value concept by Moore in 1995, the concept is now widely used, but the operationalization of public value accounting is still weak. This paper shows empirical results of a study analyzing the application of the public value concept …

Self-organisation in environmental service delivery is increasingly being promoted as an alternative to centralised service delivery. This article argues that self-organised environmental service delivery must be understood in the context of legal rules, especially environmental legislation. The article’s …

E-commerce is still a strong growing segment with fierce competition among parcel delivery service providers. To stay ahead of the competitors innovation is necessary. Currently, parcels are being delivered with large delivery vans which will usually deliver single parcels to doorsteps of their customers. …