The paper explores how the customer experience bridges the relationship between signaling and trust in online shopping, following the framework of the Design-Based Research cycle. The main research question is as follows: “How does the end-to-end customer experience bridge the relationship between signaling …

The Heating Ventilation and Air Conditioning (HVAC) sector is responsible for a large part of the total worldwide energy consumption, a significant part of which is caused by incorrect operation of controls and maintenance. HVAC systems are becoming increasingly complex, especially due to multi-commodity …

We report research into the evolvement of a hybrid learning environment where education, companies and government successfully cooperate. This hybrid learning environment—one of the latest inventions in curriculum design—is special because it was neither intended nor planned by the parties involved. …

This research aims to find relevant evidence on whether there is a link between air capacity management (ACM) optimization and airline operations, also considering the airline business model perspective. The selected research strategy includes a case study based on Paris Charles de Gaulle Airport to …

"Purpose: Nonspecific factors such as therapy alliance and treatment motivation have been shown to be predictive of therapy outcome. However, research investigating these factors among patients with personality disorders, or studies in the context of mandated treatment showed mixed results. A new theory …

From October 1980 until May 1981, the Heritage Department of the municipality of Utrecht excavated 173 burials and 40 charnel pits at the former St. Jobsgasthuis. The focus of this thesis is on the skeletal research of the buried individuals in the chapel of the St. Jobsgasthuis. The individuals buried …

The Northern Netherlands is like many delta’s prone to a wide range of climate change effects. Given the region its long history with floods and adaptation, there are numerous initiatives to be found that tried to battle these effects. As part of the Climate Adaptation Week Groningen, an inventory was …

During the 2015 Gorkha earthquake of 7.8 Mw that hit Kathmandu Valley, Nepal, numerous Nepalese Pagodas suffered extensive damage while others collapsed. Risk reduction strategies implemented in the region focused on disassembling historical structures and rebuilding them with modern material without …

This research focuses on examining, building, and testing a mobile application and its pipeline to production. The practical research is commissioned by the workgroup of Roombeek, which has focused on commemorating the fireworks disaster which happened in Enschede on the 13th of May 2000. Along with …

Digital maker culture is increasingly studied for its impact on production and consumption patterns, technological innovation, educational potential and citizen engagement in design and technology. As making practices proliferate globally and begin to institutionalise, research …