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Zocht je misschien: mentor, menno?

Service Design, insights from nine case studies

Tanja Enninga (Lid Lectoraat); M.M. Manschot; C. van Gessel; J. Gijbels (Lid Lectoraat); Remko van der Lugt (Lector); Sjoukje Sleeswijk Visser; Fenne Verhoeven (Lid Lectoraat); Berit Godfroij (Lid Lectoraat)

Service design is literally the design of services. Service designers improve existing services or design completely new ones. Nothing new so far. Services have been around for centuries, and every service was conceived and designed by someone. However, service design takes a different angle; a different …

2013-10-01Economie & ManagementBoek

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Service Design, insights from nine case studies

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