QUOTE “Many green fashion brands make significant efforts to communicate to their consumers about brand’s responsible practices through hang tags, but their investment is not sufficiently returned. According to my research, their key consumers often perceive them unclear, illegible and overwhelming. …

QUOTE “‘Resculpted by Peter Do’ is about seeing masculinity from different angles. Unlike a flat painting, a sculpture from its volumetric nature and relation to space could never be limited to a single point of view. Rather than seeing masculinity from a single-point perspective, ‘Resculpted’ places …

Customer-supplier relationships are becoming more digital. However, a personal approach still seems to be a key success factor in the service journey, creating an optimal customer experience. In this research, we investigated the effects of a personal communication approach on customer experience and …

Voor gemeenten is contact met inwoners belangrijk. Maar de ene inwoner is de andere niet. Een one size fits all-benadering werkt daarom vaak niet. Maar hoe produceer je als gemeente op maat gemaakte content die wel aanslaat bij inwoners? In dit artikel vertellen we je welke content-ingrediënten goed …

Isabel Löfgren takes us to the Stockholm high-rise suburbs to show us how art projects and transnational media intermingle with the multicultural urban reality. In this book, she discusses the architecture of her project Satellitstaden, where her artistic interventions with the satellite dishes on façades …

Studying images on social media introduces several challenges that relate to the size of datasets and the different meaning-making grammars of social visuality; or as aptly pointed out by others in the field, it means ‘studying the qualitative on a quantitative scale’. Although cultural analytics provides …

In this article, we call for a critical reflection on the lens that we adopt when researching journalism and communication. Adopting a lens of wonder can enhance our ability to consider the rich diversity that can be found in the field. Through a variety of research projects, we show how through wonder …

Effective and quality online education requires an instructional design approach that can lead to educational transformation. This approach can be characterized by advanced flexibility, learner autonomy and extensive use of digital technologies to enhance learning outcomes. One of the main challenges …

This PhD research project is about how Dutch development NGOs use social media for their development projects. For this, the following research question has been investigated: how do Dutch development NGOs use social media to further the development activities of their organisations? The purpose of this …

This chapter explores how various organizations are engaging millennials in the energy transition. In the climate accord from Paris, almost all countries in the world agreed upon reducing greenhouse gasses, so climate change will be limited. In order to do so, we do need to cut down on our use of fossil …