This report is written for Barning Telecommunicatie. The goal of this research is to gain insights into the level of customer satisfaction for Barning Telecommunicatie and to come up with an advice on how to improve customer satisfaction. Background information Barning Telecommunicatie is an independent …

In order to face the increasing concern about environmental issues by consumers and market requests, the environmental management system (EMS) has been adopted by numerous companies all over the world. With the rapid development of economy, China also faces the serious environmental issues. According …

Deze scriptie heeft de titel ‘Dorstig naar data’ en verwijst hiermee niet alleen naar de corebusiness van CCE-NL, waarvoor deze scriptie is geschreven, maar ook naar de enorme hoeveelheid data die bedrijven vandaag de dag ‘opslurpen’. Dit is tevens de reden dat de Europese Commissie in 2012 een voorstel …

This is the introduction to the special issue of World Review of Entrepreneurship, Management and Sustainable Development (WREMSD) dedicated to workplace innovation and social innovation related to work and organisation. As technological and business model innovations alone are not sufficient to …

We finished USE2015 with a closing session inspired on the example of the successful closing session of USE2013 in Nelson, New Zealand. The session hosted a few different parts – you can, for instance, read about the PhD award the first newsletter we published after USE2015. Main element was that the …

Finding purchase activity patterns in Small & Medium Enterprises in a research program to enable SMEs to improve their purchase and company performance. Posterpresentatie KCO conferentie, 16 november 2015.

This survey is about recognizing patterns in the way Small and Medium Enterprises (SMEs) organize their procurement activities. The scope of the survey is limited to the key commodities of the SME. A key commodity is defined as the purchased product or service group which is essential for realizing the …

USE2015 is een internationale wetenschappelijke conferentie, die een forum biedt om het begrip van het midden-en klein bedrijf te verbeteren en heeft een unieke focus op het welzijn van mensen en het bedrijfsleven. Een van de kenmerken van een klein bedrijf is de verbondenheid met de omgeving en het …

The CSP-FP relationship revisited.Presentation USE Conference 2015.CSP: Corporate sustainability performance.FP: Financial performance.

Procuring green construction innovations: PhD project in New Zealand.Presentation USE Conference 2015. How SMEs organize competitive advantage.How innovative New Zealand firms procure environmental technical innovations for the construction industry, a literature review.