This thesis focuses on improving communication between people with aphasia and healthcare professionals (HCPs) working in hospitals or rehabilitation centers. After acquiring brain injury, people with aphasia generally go to healthcare facilities to receive acute- and multidisciplinary rehabilitation …

In Nederland krijgrn mensen die een delict hebben gepleegd iet alleen een straf, zij worden ook actief begeleid naar een leven zonder criminaliteit. Hierin speelt de reclassering een belangrijke rol. Deze organisatie helpt onder meer mensen die een gevangenisstraf hebben uitgezeten of een tbs-behandeling …

Interactivity as part of journalistic narratives is a common practice in newsrooms around the world. Interactive journalistic narratives developed as a subgenre of online journalism in the decade following Snow Fall: The Avalanche of Tunnel Creek (The New York Times, 2012) after which news organisations …

Educational innovations often tend to fail, mainly because teachers and school principals do not feel involved or are not allowed to have a say. Angela de Jong's dissertation shows the importance of school principals and teachers leading 'collaborative innovation' together. Collaborative innovation requires …

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The general aim of this dissertation is to gain insight into the physiotherapeutic validity of physiotherapy research in subjects with non-specific neck pain. Chapter 1 describes the background of the research and the research questions and gives an overview of the studies performed. Chapter 2 presents …

In de afgelopen jaren hebben technologische ontwikkelingen de aard van dienstverlening ingrijpend veranderd (Huang & Rust, 2018). Technologie wordt steeds vaker ingezet om menselijke servicemedewerkers te vervangen of te ondersteunen (Larivière et al., 2017; Wirtz et al., 2018). Dit stelt dienstverleners …

This dissertation focuses on how supportive neighbourhood structures for children and their families can be fostered. Supportive structures can positively influence social support for parents, and have positive outcomes, such as increased social competences, for children. Since the 90s there has been …

Ever since the 2016 presidential election in the United States of America one of the recurrent questions has been whether this election was tempered with. Were the elections manipulated and, more importantly from a legal perspective, was international law violated during these foreign influence operations …

This dissertation presents research on customers’ perceptions of cleanliness in service environments. The research contributes to the gap in the literature on cleanliness examined from a customer perspective, and adds to the understanding of environmental cues that influence perceived cleanliness. Part …