Het wel of niet slagen van ICT-projecten, is mede afhankelijk van het goed definiëren van requirements. Des te beter deze requirements worden vastgesteld en afgestemd, des te hoger de kans is dat ICT-projecten daadwerkelijk opleveren wat gewenst is door de eindgebruikers en andere stakeholders. Niet-functionele …

The complexity of Information Technology (IT) is increasing; so are customer expectations. Consequently it is not easy for especially small and medium enterprises (SMEs) to keep track of all IT-developments, let alone leverage them in business operations with the aim to satisfy increasingly demanding …

All organizations collaborate with other organizations, either in a supplier/customer relationship or as business partners. Business partners try to complement each other in a way that allows both to benefit from the collaboration. In order to be able to collaborate, specific information and knowledge …