The impact of a professional social robot implementation on guest perception in a hotel front office environment
Paul Werner (Student); Ronny Villanueva (Stafmedewerker)
Enhancing Service Interactions with Conversational Agents
Michelle van Pinxteren (Phd)
Guests' perceptions on service robots within the hotel industry
Mireille Nije (Student); Annemieke de Korte (Begeleider)
An explorative research about the applicability of chatbots at the FM service desk in offices
Cornax, LP (Laurens) (Student)