Heb jij er als klachtbehandelaar het gevoel steeds weer dezelfde klachten te moeten behandelen? En heb je het idee dat je organisatie er onvoldoende van leert? Dan is het boekje Volgende keer beter! Leren van klachten over je organisatie wat voor jou. Het is geschreven door Manja Bomhoff en Yvonne van …

Many countries experience waning public trust in government, while digitisation of society is on the rise and public authorities continue to further digitise their services. If governments do not pay enough attention to the perspective of citizens and adopt a citizen-centric approach while designing …

Abstract Background: Frail older adults who are hospitalized, are more likely to experience missed nursing care (MNC) due to high care needs, communication problems, and complexity of nursing care. We conducted a qualitative study to examine the factors affecting MNC among hospitalized frail older adults …

This feasibility report aims to create a solid background for Savings Groups programming in Italy, Spain, Germany, Poland and the Netherlands where partner organisations of the LETS SAVEE1 project are based. This Erasmus+ funded project aims at exploring the potential of saving groups in the European …

This white paper has been written for professionals who are directly involved in the procurement or tendering of new-build projects and/or renovations, focusing on the demand side, such as buyers and policy makers, but also principals, tenderers, property project managers and facility managers. It is …

The paper explores whether and under what conditions, vaccination against SARS-CoV-2 may become a mandatory requirement for employees. It includes a discussion on EU action on SARS-CoV-2 vaccination and its relevance for national level policy with emphasis on the legal basis and instruments used by the …

Manifest en verslag naar aanleiding van het legal design symposium van 23 april 2021

De uitdagingen voor de (toekomstige) professionals zijn groot. Voor de innovatie van juridische dienstverlening en de morele dillema’s binnen de juridische beroepspraktijk, zijn hbo’ers nodig die verder kunnen kijken dan de regels en de toepassing ervan; mensen die altijd de mens blijven zien en horen …

The development of legal frameworks for social enterprises in the Netherlands is described and analysed in this paper, focusing on 2015-2021. The Netherlands are the largest EU member state in population size without a specific legal form or status for social enterprises. A form of legal recognition …