Samenvatting

Mexico City airport is located close to the center of the city and is Mexico’s busiest airport which is considered congested. One of the consequences of airport congestion are flight delays which in turn decrease costumer’s satisfaction. Air traffic control has been using a ground delay program as a tool for alleviating the congestion problems, particularly in the most congested slots of the airport. This paper uses a model-based approach for analyzing the effectiveness of the ground delay program and rules. The results show that however the rules applied seem efficient, there is still room for improvement in order to make the traffic management more efficient.