Summary

In September 2017, the Lectorates LEAN & Worldclass Performance and Automotive Research of the HAN University of Applied Science, together with a consortium of (SME) industry partners, started the research project ‘Workshop on the Move’. The project is the search for the answer to the question as to the best way to organize repair and maintenance of passenger cars effectively and efficiently in the future. This project was financed by Regional Body SiA through the RAAK SME scheme and with co-financing of the consortium partners. The study was divided into five work packages. In each work package part of the workload was executed. Each work package was led by one of the consortium partners. Other consortium partners cooperated. The project management was in the hands of the HAN. On the basis of work sessions, desk research, focus groups, practical tests, interviews, case studies and student projects this research has: - mapped out the existing industry situation, - predicted changes for the industry until 2030, - determined six types of business using Formative Scenario Analysis (FSA) as a guide, - built a tool to give automotive entrepreneurs an indication of the best strategic business choice for the future, - validated interim results by consortium partners. Finally, the results of the project were translated into a visual representation, various presentations, a research report and a reference book for the automotive industry. The various publications can be found on the website www.werkplaatsopweg.nl.