Abstract: Entering a building is a ‘moment of truth’ and may invoke feelings of hospitableness. Physical environments and staff behaviour deliver ‘clues’ that may result in the experience of hos- pitality. The focus in a reception area may be on mitigation of risks, or on a hospitable atmosphere, with …

Background: The need for effective continuing education is especially high in in-hospital geriatric care, as older patients have a higher risk of complications, such as falls. It is important that nurses are able to prevent them. However, it remains unknown which interventions change the behavior of …

This research is focusing on the sedentary behaviour in the work environment, which is linked to a higher risk on chronic diseases, especially for long periods of sitting of 30 minutes or more. Of all European countries, the sedentary behaviour of Dutch people is on average the highest, which highlights …

In March 2020 life as we know it changed abruptly and indefinitely as a result of the COVID-19 pandemic. From one day to the next people were expected to work from home, while not everyone was equally equipped to do so in a safe and healthy manner. During a period of four months research was conducted …

Background: Many community-dwelling older adults experience limitations in (instrumental) activities of daily living, resulting in the need for homecare services. Whereas services should ideally aim at maintaining independence, homecare staff often take over activities, thereby undermining older adults’ …

With the rapid development of Information and Communication Technology (ICT), digital technology changes how banks translate new customer demands into new products and services. To achieve this translation, banks should increase their intrapreneurship capability through Individual-level Innovative Behavior …

Background A group of clinician-scientists and managers working within a Dutch academic network, experienced difficulties in clearly defining the knowledge broker role of the clinician-scientists. They found no role clarity in literature, nor did they find tools or methods suitable for clinician-scientists. …

This research provides an impact analysis for both facility manager and commercial real estate on the consequences and impact of crises on commercial real estate. Building blocks impact analysis and conceptual approach: The building blocks of the impact analysis must be: KPIs, risk assessment and change …

Dit adviesrapport geeft inzicht in wat er nodig is om de methode inkopen op basis van gebruik in plaats van bezit (meer) te integreren in het inkoopbeleid van gemeenten, om zo de kans op het behalen van de nationale duurzaamheidsdoelstellingen te vergroten. Het onderzoek is uitgevoerd namens InQuest. …

Cybersecurity threat and incident managers in large organizations, especially in the financial sector, are confronted more and more with an increase in volume and complexity of threats and incidents. At the same time, these managers have to deal with many internal processes and criteria, in addition …