Strategisch ontwerpen op de grens van school en buitenwereld in de zorgsector
Erica Aalsma (Onderzoeker); Ilya Zitter (Lector)
The experience of non-conveyance following emergency medical service triage from the perspective of patients and their relatives: A qualitative study
S.C.M. van Doorn; R.C. Verhalle; Remco Ebben; D.M. Frost; Lilian Vloet; C.P.M. de Brouwer
Center of Nursing Excellence
Dijkman, Bea (Nursing Diagnostics); Aimagambetova, Gulim; Syzdykova, Alma
Limiting unethical rule breaking of F&B service employees in 5-star hotels in Germany and Switzerland
Birgit Plöchl; Xaun Huynh (Begeleider)
HBOService quality at San Juan de Dios hospital
Victor Firu (Student); Marjan de Jong (Begeleider)
Guests' perceptions on service robots within the hotel industry
Mireille Nije (Student); Annemieke de Korte (Begeleider)
Delight & WOW
Benthe Harkema (Student); Veronique van der Roer (Begeleider)
Innovating digitally for services: A review of innovation process literature focused on digital innovation and service innovation
Helmer, Judith; Huynh, Thien-Minh-Thuong; Łobacz, Katarzyna; Kör, Burcu (Amsib (Cedis)); Wakkee, Ingrid (Centre For Economic Transformation (Cet))
Improving food waste prevention and management
Audrey Janssen (Student); Titus van der Spek (Begeleider)
De invloed van de kinematische onderdelen op de serviceprestatie
Thijs van der Giessen (Student); Jorine Koopman (Begeleider)