Introduction This report presents a conducted customer satisfaction research commissioned by Holiday Inn Leiden. The contractor wanted to know whether if the expectations of the Leisure-guests relate well on the final experiences. Holiday Inn Leiden was interested to conduct a research among the group …

Learning from others has been reported as a productive approach for teacher Professional Development (PD) and is seen as a valuable addition to formal PD. Specific insights into whether social learning suits teachers is still lacking. Therefore, the aim of the current study was to develop and apply an …

Trend reports project up to 50% of the experienced FM workforce within the upper and middle management levels of an organization will leave the workplace within the next 10-15 years. Current leadership continues to be tested by early retirement incentives, and constricting human resource management budgets. …

Bagels & Beans is a very popular franchise in the Netherlands with almost over 60 lunchrooms. It has a very simple and innovative concept. The managers of the five Bagels & Beans lunchrooms in The Hague where wondering why it has been a success since the beginning. The research question is: “What are …

Information and communications technology (ICT) has the potential to contribute to the quality of life of older adults. The aim of this study was to analyze the use of a broad array of ICT devices and services among Dutch older adults and to determine whether demographics and health outcomes are associated …

Road and City Mobility (RCM) is a business unit of Siemens Netherlands. RCM’s core business is to provide infrastructure solutions for its customers. Generally, 80% of RCM’s revenue is generated by projects; the other 20% of the overall revenue is generated by the sales of products (e.g. electronic variable …

Endurance athletes seek for the optimal balance in training stress and recovery so they can perform at their best and avoid injuries. The PhD thesis of Ruby Otter at the School of Sport Studies (Hanze University of Applied Sciences) and the Center of Human Movement Sciences (UMCG, University of Groningen) …

Anaerobic digestion (AD) can play an important role in achieving renewable goals set within the Netherlands which strives for 40 PJ bio-energy in the year 2020. This research focusses on reaching this goal with locally available biomass waste flows (e.g. manures, grasses, harvest remains, municipal organic …

Activity-Based Working (ABW) is supported by work environments that combine hot-desking with a variety of workplaces, designed to support different types of activities. While the advantages of these work environments in terms of efficiency are undisputed, their effectiveness with respect to job performance …

PURPOSE: To describe the current status of the nationwide implementation process of a sports and physical activity stimulation programme to gain insight into how sports and physical activity were integrated into Dutch rehabilitation care. METHODS: The current implementation status of a sports and physical …