Card sort studies can facilitate developers to create an information structure for their website or application. In addition, this human-centered design method provides researchers with insights into the target group’s mental models regarding the information domain under study. In this method, participants …

Smart wearable devices are integrated our everyday lives. Such wearable technology is worn on or near the body, while leaving both hands free. This enables users to receive and send information in a non-obtrusive way. Because of the ability to continuously assist and support activities, wearables could …

New health technologies are not accessible to all users due to the circumstantial or permanent disabilities some users have. Especially in healthcare, attention must be paid to accommodating all potential users or patients. With the smart use of multimodal systems and multimedia solutions, a broader …

Gentle stroking touches are rated most pleasant when applied at a velocity of between 1–10 cm/s. Such touches are considered highly relevant in social interactions. Here, we investigate whether stroking sensations generated by a vibrotactile array can produce similar pleasantness responses, with the …

In this chapter we discuss the main impediments to the adoption of reverse factoring (RF) by suppliers in the logistics services business. Although the usage of RF is ascending, empirical evidence on RF and its implementation, especially from the point of view of suppliers, is scarce. The project reported …

At the end of January 2015 I was given a research assignment formulated and sponsored by two professors of professorships (hereafter lectoraten) associated with the Academy for Social Studies (SASS), and the manager of Professionals and Bedrijven (hereafter P&B). At a later stage, the research was expanded …

We present a novel anomaly-based detection approach capable of detecting botnet Command and Control traffic in an enterprise network by estimating the trustworthiness of the traffic destinations. A traffic flow is classified as anomalous if its destination identifier does not origin from: human input, …

Organisations are increasingly becoming interdependent in order to create and deliver superior value to their customers. The resulting business mod- els of such organisations are becoming increasingly complex and difficult to de- sign, because they have to deal with multiple stakeholders and their competing …

This study investigates whether an interactive surround video is perceived as more enjoyable when there is some auditory feedback on interactive moments. We constructed a questionnaire that measured presence, effectance, autonomy, flow, enjoyment, system usability, user satisfaction and identification, …