Empathy is an important competence for communication professionals. This article investigates two aspects of empathy in an educational setting: the validity of self versus other assessments and the manifestation of empathy in communicative behaviors. Communication students were given a mediating role …

Empathy is an important competence for communication professionals. This article investigates two aspects of empathy in an educational setting: the validity of self versus other assessments and the manifestation of empathy in communicative behaviors. Communication students were given a mediating role …

This paper discusses sketching as a spatial and embodied ethnographic research method. Rather than a means to represent fieldwork experiences in quasi-photographic images, this method prompts researchers to slow down and open their senses. In doing so, sketching can initiate an imaginative and interpretive …

Vocational education aims to enhance students’ vocational knowledge development. However, which pedagogies enhance such development is not self-evident. This article therefore explores vocational knowledge development during vocational conversations between teachers and students. Vocational knowledge …

Given the hospitality industry's quick rebound and volume growth in most OECD nations following the Great Recession, the hotel sector in the Netherlands is currently experiencing a severe labour shortage that predates the Covid-19 epidemic (Joppe, 2012). Staff shortages and cost-cutting measures in the …

Aim: There is often a gap between the ideal of involving older persons iteratively throughout the design process of digital technology, and actual practice. Until now, the lens of ageism has not been applied to address this gap. The goals of this study were: to voice the perspectives and experiences …

This article examines the network structure, criminal cooperation, and external interactions of cybercriminal networks. Its contribution is empirical and inductive. The core of this study involved carrying out 10 case analyses on closed cybercrime investigations – all with financial motivations on the …

As AI systems become increasingly prevalent in our daily lives and work, it is essential to contemplate their social role and how they interact with us. While functionality and increasingly explainability and trustworthiness are often the primary focus in designing AI systems, little consideration is …

Background: School bullying has detrimental impact on the health of those involved. Previously, bullying was perceived as an issue of ‘victims’ and ‘bullies’, while later, interventions targeted whole groups and schools. Nowadays, it is considered a societal issue: bullying is enabled by norms and context. …

To understand under what conditions intercultural group work (IGW) leads to more intercultural interactions, a survey was conducted among local students (n = 80) and international students (n = 153) in Dutch universities. In this study, students were more inclined to engage in intercultural interactions …