Introduction The current research focused on the price image of retailer X. The research concerned the drivers of the price image and the relationship between the price image and the consumer (buying)behavior. Through the deskresearch and fieldresearch the goal was to manage the expected price image …

The Leidse Schouwburg-Stadsgehoorzaal is the umbrella organisation of the concert hall and the oldest theatre in the Netherlands in Leiden. The Leidse Schouwburg-Stadsgehoorzaal offers shows and concerts to a wide range of visitors. Within the organisation, there was no focus on the Customer Journey. …

This report has been established within the Flexiheat project. Flexiheat has focused on increasing flexibility in district heating systems. The intelligent district heating network is a dynamic network: an open network where different waste heat and renewable energy sources are connected, that has multiple …

Het management van de ABN-AMRO in Enschede is een nieuw inventarisatie instrument gaan gebruiken in adviesge-sprekken die worden gehouden met klanten. Het nieuwe instrument heet Mindmapping en het moet er voor zorgen dat de effectiviteit van de inventarisatie in een adviesgesprek wordt verhoogd, want …

Cervical dystonia is the most frequent form of focal dystonia. Symptoms often result in pain and functional disability. Local injections of botulinum neurotoxin are currently the treatment of choice for cervical dystonia. Although this treatment has proven effective and is widely applied worldwide, many …

Today, patients are expected to take an active role in the form of self-management. Given the burden of a rheumatic disorder, the patients cannot be expected to self-manage on their own. In order to develop self-management interventions that fit patients’ needs and preferences, it is essential to examine …

Schuldhulpverlening: Knelpunten en dilemma’s van coördinatoren die vrijwilligers aansturen De afgelopen jaren is het aantal huishoudens in Nederland met schulden toegenomen. Ook de hoogte van de gemiddelde schuld nam toe. Gemeenten hebben te maken met een groeiende schuldenproblematiek in omvang, maar …

The development of the World Wide Web, the emergence of social media and Big Data have led to a rising amount of data. Information and Communication Technologies (ICTs) affect the environment in various ways. Their energy consumption is growing exponentially, with and without the use of ‘green’ energy. …

Dit reflectieve artikel kijkt terug op de rijke schakering aan perspectieven, benaderingen, aggregatieniveaus en casussen die in dit themanummer aan de orde komen. Het legt de nadruk op het verder ontwikkelen van het perspectief van meervoudige waardecreatie. Wat betekent dit nu voor onderwijs en voor …

Abstract Chapter 4: Basing ourselves on a literature review and expert interviews we create an overview of methods and tools to identify and respond to ethical questions used in healthcare, social work, police and the military. We identify six main types of methods or tools that can support professionals …