The indoor air quality (IAQ) in classrooms in higher education can influence in-class activities positively. In this context, the actual IAQ and students' perceived IAQ (PIAQ), perceived cognitive performance (PCP), and short-term academic performance (SAP) were examined in two identical classrooms during …

The Proactive Experience Center is a practice within Atos, that focuses on proactive workplace management to measure the employee experience of customers. They do this for the following reasons: • Improving the digital workplace; • Creating digital inclusion; • Caring for employee well-being; • Enhancing …

The prediction of mechanical elastic response of laminated hybrid polymer composites with basic carbon nanostructure, that is carbon nanotubes and graphene, inclusions has gained importance in many advanced industries like aerospace and automotive. For this purpose, in the current work, a hierarchical, …

Urban renewal and urban area development projects are by nature highly complex processes involving a multiplicity of professionals, stakeholders, and conflicting interests. Adding to this complexity are the formulated ambitions and societal challenges projects have to answer to. One of these ambitions …

Background: Blended face-to-face and web-based treatment is a promising mode to deliver smoking cessation treatment. In an outpatient clinic in a Dutch Hospital effectiveness of a blended treatment (BSCT) was compared to usual face-to-face treatment (F2F). The results from 6 months post-treatment follow-up …

BACKGROUND: Blended face-to-face and web-based treatment is a promising way to deliver smoking cessation treatment. Since adherence has been shown to be an indicator of treatment acceptability and a determinant for effectiveness, we explored and compared adherence and predictors of adherence to blended …

This study replicates previous research that investigated the influence of rapid identification information on the interpretation of a crime scene conducted with English crime scene investigators (CSIs). Given the special circumstances under which CSIs in one country operate, the present study investigates …

In this paper, we describe the development of a collaborative approach to elicit and analyse service process experience as part of a project commissioned by the Dutch Ministry of Infrastructure and Environment. We designed and deployed a model-based instrument for measuring the experiences of both the …

Social media have become a large part of nowadays companies’ marketing strategy, but how does this impact the customers’ perception of a brand? The aim of this dissertation is to research the influences of social media advertisements on consumer based brand equity in the travel industry. To this end, …