Purpose - This paper aims to identify whether employees’ organisational position affect their perceived quality of the workspace design. By providing possible explanations for the differences and discussing the implications, we aim to establish an effective workspace design process that satisfies different …

​​​​​​​De innovatiewerkplaats Health Space Design is een living lab waar samen met zorginstellingen praktijkonderzoek wordt gedaan ​op het snijvlak van ruimte en organisatie. Het doel is om innovaties in de samenhang tussen mensen, gebouw en organisatie te ontwikkelen. De onderzoeken richten zich bijvoorbeeld …

Senioren Academie

Facility Design

Purpose This paper's aim is to determine whether shopping facilities in a waiting area influence customer behaviour and whether these behaviours positively influence their satisfaction and related sales of the displayed products. Design/methodology/approach The approach used was a field experiment. At …

Holistic Design (PhD presentatie)

Purpose – This paper aims to explore the influence of Facility management (FM) on detainee behaviour and responsiveness. The expected outcome of this research is that FM can contribute to the re-socialization by actively using facility design and detainee activities to positively influence their social …

Purpose - This paper aims to identify perception gaps on the quality of facility services among different users of educational buildings, and provide possible explanations for these perception gaps, and discussing the consequences regarding Facility Management (FM) governance. Design/methodology/approach …

Purpose– The present paper aims to explore to what extent the quality of facility services can be related to the differences in educational achievements in higher education. Design/methodology/approach - This paper is based on the first preliminary analyses of a national online survey among 1,752 lecturers …