Facility Management encapsulates unprecedented positive forces with which any workforce in an organization can function and perform better. A right facility design is also beneficial for clients, patients, and other end users. You will be immersed in best case practices, showing organizational-spatial …

C-Level Debate: FM from different perspectives, that have to be adressed! Developing the strategy of an organization is the role of the C-level of an organization. How can FM help an organization reach its strategic goals or even help to identify them. What are themes that have to be adressed? We choose …

International Facility Management Assocation (IFMA) accreditation.

Noise is a common problem in hospitals, and it is known that social behavior can influence sound levels. The aim of this naturally-occurring field experiment was to assess the influence of a non-talking rule on the actual sound level and perception of patients in an outpatient infusion center. In a quasi-randomized …

This paper identifies dimensions of perceived cleanliness and subsequently presents a scale for measuring perceived cleanliness in service environments. The cleanliness perceptions scale (CPS) is more comprehensive than existing scales, which focus on how customers perceive the cleanliness of specific …