This guide was developed for designers and developers of AI systems, with the goal of ensuring that these systems are sufficiently explainable. Sufficient here means that it meets the legal re quirements from AI Act and GDPR and that users can use the system properly. Explainability of decisions is …

Students approach AI with scepticism and ethical concerns, or curiosity but with little reflection, while educators struggle to integrate it critically and meaningfully into their teaching. Following the process of the making of an educational tool, this paper aims to play a part in supporting digital …

In het artikel "Sociale robots in de winkel: wat werkt, wat werkt niet, en wat brengt de toekomst?" (Nas et al., 2024) doen Ewout Nas, Tibert Verhagen, Stephanie van de Sanden, Jacqueline Arnoldy, Filip Otten en Koen Hindriks verslag van een tweejarig onderzoek in samenwerking met tien Nederlandse winkels …

Today’s applied design researchers are where the action is. They have always operated as a catalyst of change: propelling and steering design and society into brighter futures. But now, more than ever, design researchers teamup with a broad range of stakeholders to get things done. They surround themselves …

In de zomer van 2024 was Den Haag het schouwtoneel voor drie aansprekende (top-)sportevenementen: de Tour de France Femmes, het EK beachvolleybal en de Team NL Sport Experience. Vanuit het lectoraat Impact of Sport zijn deze evenementen onderzocht. Dit gebeurde aan de hand van bezoekersenquêtes, observaties, …

In het artikel "Sociale robots op de winkelvloer: toegevoegde waarde?" (Verhagen et al., 2024) onderzochten Tibert Verhagen, Stephanie van de Sanden, Ewout Nas, Jacqueline Arnoldy, Filip Otten en Koen Hindriks hoe winkelmedewerkers de inzet van sociale robots ervaren. In zeventien Nederlandse winkels, …

Analyzing historical decision-related data can help support actual operational decision-making processes. Decision mining can be employed for such analysis. This paper proposes the Decision Discovery Framework (DDF) designed to develop, adapt, or select a decision discovery algorithm by outlining specific …

Experimental learning and innovation environments, such as living labs, field labs, and urban innovation labs, are increasingly used to connect multi-stakeholders in envisioning, creating, experimenting, learning, and trying out novel responses to diverse societal challenges. With designers facilitating …

In a rapidly evolving world, the need for innovative approaches to societal challenges is more critical than ever. As partners of the Network Applied Design Research (NADR), we believe that applied design research can be a promising approach for addressing complex issues in many domains, such as health-care, …