This paper presents a new Value Adding Management (VAM) model that aims to support decision makers in identifying appropriate interventions in buildings, other facilities and services that add value to the organisation, to manage its implementation, and to measure the output and outcomes. The paper builds …

Reduction of virgin materials use by the construction industry has high priority and can be achieved by reusing structural and non-structural building components from existing buildings. The high value reuse of building components has not been adopted yet on a large scale because of several reasons, …

Designs for improving energy efficiency in historical buildings are tailor made. For initiators the flexible character of design processes raises uncertainty about why certain energy measures are (not) allowed. How is decision making in the design process organised? And what mechanisms influence tailor …

For care professionals, the main drive and, related to that, their job satisfaction, is based on being able to satisfy the needs of those who receive their care. Furthermore, most professionals working in contexts in which chronic care is provided, value inter-collegial respect and appreciation of supervisors. …

Streekbox is an organisation in delivering fresh food meal kits, which is still a developing organisation. The brand value of Streekbox is: “we connect people with local and healthy products”. Within the organisation, there was no focus on the Customer Journey. The organisation wants to map its Customer …

The Procurement Platform Groningen is a cooperation of 15 tendering authorities in the northern part of the Netherlands. The Platform requested Hanze to start a research project concerning the Social Added Value of the Platform’s spend. The first phase of this research has now been completed. This phase …

E-grocery is a worldwide phenomenon and can provide companies new revenues and value-producing opportunities. It is becoming a race where companies strive to gain first-mover advantages. But e-grocery is also facing several challenges, which can be extended to Baltic market, due to the fact that the …

INTRALOG is a project, to better use of materials, there by leading to improvements for People (better safety, lower physical work load), Planet (lower emissions and energy/ fuel con started September 2015, in which Automated Guided Truck Applications will be developed. Automated systems typically perform …

Purpose Despite their growing popularity among organisations, satisfaction with activity-based work (ABW) environments is found to be below expectations. Research also suggests that workers typically do not switch frequently, or not at all, between different activity settings. Hence, the purpose of this …

© 2016, © Emerald Group Publishing Limited. Purpose – Despite their growing popularity among organisations, satisfaction with activity-based work (ABW) environments is found to be below expectations. Research also suggests that workers typically do not switch frequently, or not at all, between different …