Purpose Due to the recent economic crisis, competition has considerably increased in the legal profession in the Netherlands. However, marketing in legal services is mostly in its infancy and value research in this context is scarce. We therefore used a contingency approach in exploring the origin of …

Situated learning plays a key role in internships and other practice-based learning settings in teacher education. The dominant assumption for a long time has been that the development of teaching competency is advanced most through practical teaching experience and post-lesson conferences between mentor …

Tim Hortons is a Canadian quick service restaurant best known for its coffee and doughnuts. It opened its first coffee shop in 1964 in Hamilton, Ontario. From the start, Tim Hortons has focused on top quality products that are always fresh and delivering exceptional service. It has grown into the largest …

Presentation on the doctoral research project 'Musicking in Groningen' for the course 'Research Skills for University Lecturers' of Hanzehogeschool Groningen, 1/7/2013.

Presentation on the doctoral research project 'Musicking in Groningen' for the course 'Research Skills for University Lecturers' of Hanzehogeschool Groningen, 30/06/2015.

Deze workshop geeft inzicht in het doen van biografisch onderzoek. Biografisch leren wordt allereerst beschouwd in samenhang met hoe dit van belang is voor educatie. Aan de hand van een onderzoek naar het biografisch leren van musici (Smilde 2009 en 2009a) wordt het biografisch onderzoek uitgelegd en …

Purpose This paper's aim is to determine whether shopping facilities in a waiting area influence customer behaviour and whether these behaviours positively influence their satisfaction and related sales of the displayed products. Design/methodology/approach The approach used was a field experiment. At …

Musicking in Groningen. Towards a grounded theory of uses and functions of music in a modern western society. Presentatie 12 februari 2013, Scholing Onderzoeksvaardigheden Docenten Hanzehogeschool Groningen. Lectoraat Lifelong Learning in Music.

Purpose – This paper aims to explore the influence of Facility management (FM) on detainee behaviour and responsiveness. The expected outcome of this research is that FM can contribute to the re-socialization by actively using facility design and detainee activities to positively influence their social …

Purpose - This paper aims to identify perception gaps on the quality of facility services among different users of educational buildings, and provide possible explanations for these perception gaps, and discussing the consequences regarding Facility Management (FM) governance. Design/methodology/approach …