This paper is a deliverable of the research program called SCF 2.0 and supported by TKI-Dinalog1. The foundation setting nature of this paper reflects the ambition of this research project that aims to accele-rate the understanding, development and adoption of supply chain finance models. The goal of …

Instrument/Tool: Network Analysis. It was developed in a research project on process improvement in small and medium sized companies in the north of the Netherlands. The instrument takes so-called worker frustrations as its starting point. A worker gets frustrated when he is confronted with a problem, …

This dissertation increases our insight into the role of the service employee’s intercultural competences in the service to culturally diverse customers. Investigating the effect of the intercultural competences of service employees is of major importance because, as a consequence of globalization, the …

This is the second edition of the Startup Workbook. This workbook is different from the first version. The first version, which was made with a so called touch-grant from Saxion, was primarily a digital version. In addition, the book was printed as a deluxe edition in a limited number of copies. The …

Undergraduate students who seek a bachelor degree in Dutch universities of applied sciences are supposed to learn also research skills so that they can provide innovative solutions to real problems of the society and businesses in their future careers. Current education and textbooks on research skills …

This paper introduces a design case that was built around the challenge to design a prototype for women that would positively influence their perception of personal safety in public spaces. The proposed design combines an individual focus with a public impact, influencing emotions through embodiment …

Legal persons (i.e., entities such as corporations, companies, partnerships, firms, associations, and foundations) may commit financial crimes or employ fraudulent activities like money laundering, tax fraud, or bankruptcy fraud. Therefore, in the Netherlands legal persons are automatically screened …

Discussions around the influence of the free software philosophy on art tend to revolve around the role of the artist in a networked community, and their relationship with so-called open source practices. However, one overlooked question, that is why some artists have been quickly attracted to the legal …

Standard mass-production is a well-known manufacturing concept. To make small quantities or even single items of a product according to user specifications at an affordable price, alternative agile production paradigms should be investigated and developed. The system presented in this paper is based …

THE PDCA-CYCLE MIGHT NOT BE APPLICABLE in situations where change is unplanned or emergent. In situations of planned change the Deming cycle is used worldwide and proven to be very effective. However in an emergent change process the PDCA might not be the applicable. These emergent changes increase. …