This conference paper deals with various organizations and pilot initiatives regarding the theme of sustainability.

The aim of this study is to examine the inter-device reliability of an activity tracker on three different levels of aggregation: minute, hour and day.

BACKGROUND: Muscle force is important for daily life and sports and can be measured with a handheld dynamometer. Reference values are employed to quantify a subject's muscle force. It is not unambiguous whether reference values can be generalized to other populations. Objectives in this study were; first …

Like the professionals, design students tend to avoid the complexity of the user context, and moral issues are largely overlooked. This inspired us to explore whether we could engage design students in thinking about moral issues by exploring different ethical frameworks in their designing. As a case …

Service design is literally the design of services. Service designers improve existing services or design completely new ones. Nothing new so far. Services have been around for centuries, and every service was conceived and designed by someone. However, service design takes a different angle; a different …

Is service design an emerging new field, a specific domain or a different perspective on the current way of work? The “Innovation in services” programme explored how to position service design for the creative industry and what it means both for clients and service design agencies.

In service design projects, collaboration between design consultant and service provider can be problematic. The nature of these projects requires a high level of shared understanding and commitment, which providers may not be used to. We studied designer-provider collaboration in multiple real-life …

In this paper we explore the influence of the physical and social environment (the design space) son the formation of shared understanding in multidisciplinary design teams. We concentrate on the creative design meeting as a microenvironment for studying processes of design communication. Our applied …

Special Heroes heeft als doel om de beoefening van sportieve activiteiten door leerlingen in het speciaal onderwijs te bevorderen. Na een succesvolle pilot, hebben Gehandicaptensport Nederland, NOC*NSF en de Landelijke Vereniging voor Cluster 3-scholen (LVC3) vanaf 2009 het programma Special Heroes verder …

In the current market, the focus is more and more on building long-term relationships with clients in which value is created, communicated and delivered. This also means developing a new customer relationship focus that goes beyond the consumer orientation that has thus far dominated the practice of …