In het artikel "Sociale robots op de winkelvloer: toegevoegde waarde?" (Verhagen et al., 2024) onderzochten Tibert Verhagen, Stephanie van de Sanden, Ewout Nas, Jacqueline Arnoldy, Filip Otten en Koen Hindriks hoe winkelmedewerkers de inzet van sociale robots ervaren. In zeventien Nederlandse winkels, …

De werkdruk in winkels is de afgelopen jaren fors toegenomen. Onderbezetting, taakvervaging en personeelstekorten zetten medewerkers én ondernemers onder druk. Winkelpersoneel ervaart stress, valt uit of verlaat de sector, terwijl nieuwe medewerkers schaars zijn. Tegelijkertijd biedt technologische innovatie …

In het artikel "Liever een humanoïde of een niet-humanoïde robot op de winkelvloer?" (Van de Sanden et al., 2024) onderzochten Stephanie van de Sanden, Ewout Nas, Jacqueline Arnoldy, Tibert Verhagen, Filip Otten en Koen Hindriks welke type sociale robot beter past binnen een winkelomgeving: de mensachtige …

By designing the built environment for people instead of cars, a contribution can be made to a softer city, which improves the quality of life for residents as well as their health. Important aspects of such an environment are social infrastructure stimulating encounters, as well as shops and other daily …

This book explores fundamental socio-economic trends that are radically changing perspectives on the relationship between people and the world around them. Focusing on the principles of sustainability, circularity and inclusivity, it illustrates how these trends form the breeding ground for a new economy …

Over the last four months I have been working at Mitsubishi Turbocharger and Engine Europe B.V. (MTEE) in Almere, Netherlands. As part of my Bachelor’s thesis assignment, I was given the task to investigate the working principle of Helmholtz resonators and evaluate the factors influencing the sound …

This thesis explores the realm of books and bookstores; namely Waterstones Amsterdam in its quest to enhance their in-store customer experience. My client is Phillip Harte, Waterstones Amsterdam’s Branch Manager. This essay resorts to a key methodology, Design-Based Research, “which aims at designing, …

The revolutionary dimension of technological developments is all too often placed in the foreground, painting a picture of a future we can hardly imagine, let alone perceive. This book emphasises the evolutionary dimension of developments, and how we take small steps. How certain underlying, invariable …