This study evaluates the effect of gamification on the engagement and performance of first-year students in the International Supply Chain Management course at a University of Applied Sciences. Several students were exposed to the pilot of The Fresh Connection compact, a simulation game which was implemented …

De aandacht voor diversiteit en inclusie in het hoger onderwijs is de afgelopen jaren toegenomen. Diversiteit in de studentenpopulatie, ongelijke kansen op studentsucces en maatschappelijke en wereldwijde ontwikkelingen liggen hieraan ten grondslag. Ondanks deze aandacht voelen niet alle docenten zich …

De retailsector staat voor grote uitdagingen én kansen. Nieuwe technologieën, veranderend consumentengedrag, verduurzaming, veiligheid en arbeidsmarkt krapte zetten ondernemers en beleidsmakers onder druk. Tegelijkertijd groeit de behoefte aan innovatie en betrouwbare kennis die niet op de plank belandt, …

In samenwerking met duurzame cateraar Join Program en de organisatie True Price is onderzocht hoe communicatie en interface-design in een bestel-app medewerkers kunnen motiveren om vrijwillig de 'echte prijs' voor hun lunch te betalen. Dit onderzoek biedt cruciale inzichten voor organisaties die duurzame …

Food loss and waste (FLW) remains a critical global challenge, particularly in the food and beverage (F&B) sector, where small and medium-sized enterprises (SMEs) operate under tight margins and fragmented supply chains. This study investigates how F&B SMEs in the Netherlands address sustainability (including …

As the European voice for the retail and wholesale sector, we are pleased to introduce the 2025 edition of the European E-commerce Report. This year’s report offers a comprehensive overview of the evolving digital commerce landscape across 38 European countries, with a particular focus on the EU-27. …

We explore how a graduate level course we developed about tensions in multi-stakeholder partnerships (MSPs), may foster the development of a paradox mindset and paradoxical thinking skills among business students. We analyzed students’ reflective essays (n=77) and present a process model that depicts …

In today’s retail landscape, in-store technology is rapidly transforming how consumers interact with physical stores (Grewal et al., 2023). One such innovation is the interactive kiosk, which is an in-store, digital, self-service system employing hardware such as a computer, tablet or larger touchbased …