Banks in the Netherlands are involved in Corpore Social Responsibility (CSR). What banks do for Corporate Social Responsibility and how they do it is not always clear. Different motives for Corporate Social Responsibility exist and as an effect, it remains questionable how customers would react to CSR …

Deze scriptie beschrijft het onderzoek naar het klantloyaliteitsprobleem van de organisatie. De reden voor dit onderzoek is dat tevreden klanten van de organisatie vertrekken, waardoor de terugkerende omzet afneemt. Doelstelling van het onderzoek is de organisatie adviseren hoe het de tevreden klanten …

The South China Tigers are the first professional club team in Hong Kong, playing in the new tournament Global Rapid Rugby. The Asia Pacific tournament is contested home and away against six teams from Australia, Fiji, Samoa, Malaysia, China and Hong Kong. The South China Tigers were set up as a subsidiary …

Athletes in minority sports often have a second job to earn enough income to support their sports career. This is mainly due to the lack of sponsors involved in these sports. Athletes that want to live from minority sports need to create a strong personal brand to attract sponsors. To find out how, this …

Aspects of involvement in sports and active leisure in an organized context have been extensively investigated, but none of these studies provides a comprehensive picture of the membership involvement of members in voluntary clubs (MI). Our research aims to obtain an overview of existing knowledge on …

Students growing up with a family member with a chronic illness often delay or drop out of school when the combination of family care and their educational programme is too demanding. This study aims to describe the themes experienced by students growing up in this situation. A qualitative focus group …

The Czech capital Prague boats a long history and numerous well-known tourist sights. As the city tourism is booming and the number of Austrian travellers has risen in the Czech capital, Prague City Tourism and Czech Tourism want to identify the travel motivation of Austrians to visit Prague in the spring …

Wat zijn de verklarende factoren voor het gebrek aan klantloyaliteit bij ‘‘ THIS IS A COMPANY ‘‘? Dit is de rode draad in het onderzoek. Uiteindelijk is het de bedoeling dat er manieren gevonden worden om de klantloyaliteit van ‘‘ THIS IS A COMPANY ‘‘ te verhogen. De doelstelling geeft aan wat het resultaat …

Alumni can be of enormous value for higher education institutions because of the time and money they can spend on their former institution. Going beyond prior research that has as yet mostly considered alumni giving, this study focuses on exploring drivers for non-monetary alumni behavior (i.e., alumni …

De hoofdvraag behorend bij dit afstudeeronderzoek luidt als volgt: Hoe kan Van Keeken Schoenen uit Bodegraven de terugloop in het aantal klanten voorkomen, door het vergroten van de klantloyaliteit van huidige- en toekomstige klanten? De Van Keeken Schoenenwinkel heeft zich door haar rijke historie …