A chatbot’s design affects how customers perceive its competence and usefulness, both significant predictors of technology acceptance. The preferred design principles vary with the customer’s emotional state and personality, making it unrealistic to come up with a static design that serves everyone. …

The identification and development of talent have long been a central target of policy making in various domains, including education, sports, the arts and business. Given the importance of talent for success in a competitive global market, governments and businesses across the globe continually devise …

ABSTRACT The rise of global agricultural value chains presents both opportunities and challenges for rural transformation and economic development. In this regard, we propose that the expansion of the service sector in developing countries significantly influences the development of agricultural value …

The current multiple crisis require architects, designers, citymakers and stakeholders to re-think their approach to the city and territory, under the urge for a sustainable and inclusive future. While uncertainty and technocracy dominate, they also enable a open investigation and understanding of different …

Abstract. The rapid increase in e-waste poses significant environmental challenges. Most disposed Electrical and Electronic Equipment (EEE) products, including computers, mobile phones, and household appliances, are currently recycled for materials rather than reused, due to perceived low residual value. This …

In this thesis, we focus on developing behaviours for socially interactive agents (SIAs). The context in which the agent is used is a self-regulated learning system for children. We focus on personalising learning objectives and interaction content within an intelligent tutoring system (ITS). We envision …

Introduction: Recent decades have seen a significant increase in focus on person-centred care. However, its implementation is complex. Person-centred care is paradoxically simultaneously described as fundamental and as extra to the nursing practice. Although the significance of leadership for the delivery …

Artificial intelligence (AI) is an emerging technology and offers opportunities for developing innovative products and services. Traditionally, innovation process models are tools to support innovation. However, existing innovation process models are criticized for being generic, rigid, and resource-intensive, …

The transition to sustainable energy is a complex socio-technical challenge that demands professionals capable of navigating its profound human dimensions. Moving beyond technical proficiency, this paper asks how we can train sustainable energy engineers to become more empathic, reflexive practitioners …

My thesis examines the factors influencing employee performance at Limpopo-Lipadi, focusing on leadership, motivation, training, work environment, and cultural influences. Through qualitative research, I identify operational and cultural challenges and propose a performance appraisal system tailored …