In this abstract we describe a computational approach for detecting discursive patterns in social media. Newsrooms of municipalities and public organizations such as the police follow public debate on social media to be aware of and prepare for local and global issues and rumors. The onset of these issues …

Oncology healthcare professionals (HCPs) and cancer patients often have difficulties in navigating conversations about sexual changes and concerns due to cancer and its treatments. The present study draws on Discursive Psychology to analyze how the topic of sexuality is raised and managed in Dutch oncological …

Cancer and its treatments cause significant changes in sexuality that affect the quality of life of both patients and their partners. As these issues are not always discussed with healthcare professionals, cancer patients turn to online health communities to find answers to questions or for emotional …

Many healthcare professionals experience difficulties in discussing sexual health with their patients. The aim of this review was to synthesize results of studies on communication practices in interactions about sexual health in medical settings, to offer healthcare professionals suggestions on how to …

In line with discursive psychology’s re-specification of psychological categories as discursive practices, this chapter focuses on everyday mobilisation as social action. We analyse online communication on Facebook Event pages of local social movements, designed to mobilise for political gatherings such …

In this paper we describe the development of a training for crisis communication professionals, the ‘Discourse Analytical Glasses’(DAG). The DAG training was developed based on the results of three discursive studies on social media discussions about crisis situations. In the training, participants …

The purpose of the paper is to describe the ways in which people use language to achieve mobilization. Recognizing and anticipating the discursive practices that are used online, for instance for mobilization, increasingly is a primary concern for professionals in crisis communication or issue management. Het …

Op 28 september 2017 is Annette Klarenbeek officieel benoemd als lector van de programmalijn ‘gesprek’ van het HU-lectoraat Crossmediale Communicatie in het Publieke Domein (PubLab). In deze openbare les vertelde ze wat gespreksanalyse kan betekenen voor een succesvolle communicatiestrategie.

Hoe kun je de dialoog aangaan over duurzame energie? Hoe ga je om met weerstanden van omwonenden? En hoe sluit je daarbij aan bij de beleving van mensen? Om antwoord te kunnen geven op deze complexe vragen, hebben Hogeschool Utrecht en Hanzehogeschool Groningen de afgelopen twee jaar onderzoek gedaan …

Communicatie in het publieke domein biedt een beschrijving van twee perspectieven op communicatie: gesprek en gedrag. Deze perspectieven helpen bij het omgaan met communicatievraagstukken die spelen in het publieke domein, zoals duurzaamheid, mobiliteit, sociale cohesie of veiligheid.