Combining qualitative design-based methods and quantitative consumer research methods to improve customer experience in small service businesses
Christine Lille, de; Remko Lugt, van der (Lector); Gerrita Veen, van der (Lector)
UCD4SME
Christine de Lille (Lid Lectoraat)
Co-Design in a Pressure Cooker
Mechteld Bakkeren; Remko van der Lugt (Lector); Christine De Lille (Lid Lectoraat)