Crew resource management (CRM) training for flight crews is widespread and has been credited with improving aviation safety. As other industries have adopted CRM, they have interpreted CRM in different ways. We sought to understand how industries have adopted CRM, regarding its conceptualisation and …

Automation surprise (AS) has often been associated with aviation safety incidents. Although numerous laboratory studies have been conducted, few data are available from routine flight operations. A survey among a representative sample of 200 Dutch airline pilots was used to determine the prevalence of …

In D. de Waard, K.A. Brookhuis, A. Toffetti, A. Stuiver, C. Weikert, D. Coelho, D. Manzey, A.B. Ünal, S. Röttger, and N. Merat (Eds.) (2016). Proceedings of the Human Factors and Ergonomics Society Europe Chapter 2015 Annual Conference. ISSN 2333-4959 (online)

Safety is monitored by various proactive and reactive methods, including the investigation of adverse accidents and incidents, which are collectively known as safety investigations. In this study we demonstrate how accident and incident investigation reports can be useful to identify implicit safety …

Airline ground operations are subject to the conflicting demands of short turn-around times and safety requirements. They involve multiple parties, but are less regulated than airborne processes. Not surprisingly, more than a quarter of all aircraft incidents occur on the ground. These incidents lead …

Validation of a new method for ultrasonic structural health monitoring using advanced signal analysis. This paper presents the results of research on a new method for the monitoring of structural health using ultrasound. Conventional ultrasonic methods use the damping of the first arrival of the echo …

Identification of the requirements for a handheld computer in aviation maintenance by Goossen, Kuyper and de Boer. In many MRO departments problems are encountered with the use of manuals, task lists and ‘black books’ on paper. These problems are a critical factor for aviation safety and productivity …

This paper aims to describe how we change our mind. As any human knows from his or her own experience, this does not always come naturally to us. This dissertation therefore aims to find fault in Seneca’s assertion: not only to err is human, but it is also human to persist in this mistake despite evidence …