The building and construction industry, which is responsible for 39% of global carbon emissions, is far off track in achieving its net-zero emission targets. Product-service system (PSS) business models are one of the instruments used by the industry in the transition toward reaching these targets. A …

This report records the research project conducted within the context of the work placement for the Graduation Internship: Business Research and Advice during the fourth year of the International Business program at HZ University of Applied Sciences. The work placement panned from 05 February 2024 to …

This thesis explores the realm of books and bookstores; namely Waterstones Amsterdam in its quest to enhance their in-store customer experience. My client is Phillip Harte, Waterstones Amsterdam’s Branch Manager. This essay resorts to a key methodology, Design-Based Research, “which aims at designing, …

My research project delves into sentiment analysis of 11,005 English-language TripAdvisor reviews of culinary establishments in Hordaland, Norway, aiming to offer actionable insights for culinary establishment owners / operators in the region. By analyzing positive and negative aspects and overall sentiments …

The contemporary use of resources in the ‘take-make-waste’ economy accounts for 70% of global greenhouse gas emissions, demonstrating unsustainable patterns of consumption and production. Therefore, the status quo of business operations needs to be changed. This study aims to find out how a circular …

Digitalization enables public organizations to personalize their services, tuning them to the specific situation, abilities, and preferences of the citizens. At the same time, digital services can be experienced as being less personal than face-to-face contact by citizens. The large existing volume of …

Het orderproces van Vlaeynatie B.V. is één van de belangrijkste en tegelijkertijd misschien wel meest ondergewaardeerde processen van het bedrijf. Dit proces houdt de organisatie in beweging. Om ervoor te zorgen dat het orderproces aansluit op de explosieve groei die Vlaeynatie de afgelopen jaren heeft …

In January 2022, TieTalent released Sourcer, their active sourcing platform, intending to optimize the hiring process via the use of technology. Initial projections called for a monthly recurring revenue of CHF50,000, a sign of product market fit and a solid foundation for expanding the strategy across …

Dat groei gepaard gaat met ontwrichting is niks nieuws aan de horizon. Niet elke organisatie is klaar om in korte tijd snel te groeien en groeit hierdoor letterlijk uit haar jasje! Zo ook bij Gallagher Europe die in een relatief korte tijd snel is gegroeid. Zo’n groei brengt aspecten met zich mee die …

This professional product is created for Saxion Career Services, as a supporting service of Saxion University. The client is looking for ways to enhance communication towards students and a way to put their wishes and needs into practice.   Saxion Career Services is a supporting service of Saxion University, …