Several facts and developments in the economy and the spa industry lead to shifting customer demands. In combination with an insufficient understanding of the process of experiences and their effects on customers result in the need for a deeper insight into the individual customer experience in the spa …

Wageningen Marine Research (WMR) conducts a variety of monitoring programs in Dutch waters. These monitoring programs are conducted to gain knowledge of trends, abundance and diversity of fish species in the Dutch rivers and lakes. Many monitoring programs pay special attention to diadromous fish which …

The general objective of this study was to develop a substantive theory of how good nurses in acute care tune in to patient preferences in their nursing decision-making, and what knowledge they deploy in doing so.