In this case study, we want to gain insights into how residents of three municipalities communicate about the new murder scenario of the cold case of Marianne Vaatstra and the possibility of a large-scale DNA familial searching. We investigate how stakeholders shape their arguments in conversation with …

We examine the ways in which a hidden crisis can be exposed from a communication point of view. In which way can organisations create general awareness of a crisis and try to understand the dynamic nature of interactions? With the help of discourse analysis, we have examined the interactional achievements …

Wat doet het bedrijf SWOP? Wat is Facebook en wat kan het? Hoe kan een bedrijf Facebook gebruiken? Wat kan SWOP doen om de Facebook-activiteiten een succes te maken?