A customized version of the SERVQUAL model by Parasuraman, et al. (1988) was used to evaluate the quality or value of the contemporary Customer Self-Service Portal for Philips Lighting BG Professional Services. The purpose of the research was therefore to identify the gaps in the strategic design of …

Light therapy is increasingly administered and studied as a non-pharmacologic treatment for a variety of health-related problems. Light therapy comes in a variety of ways, ranging from being exposed to daylight to being exposed to light from light boxes and ambient bright light. Light therapy is an area …