Zocht je misschien: channelmanagement?
Van beheer naar service
Frank Michels (Student); Luciënne W.A.I. Wijgergangs (Begeleider); Arnold Wieland (Begeleider)
Assessing the Quality of Enterprise Services: A Model for Service Oriented Architecture Design
Dr. Ir. J.M. Versendaal (Lector); M. Dow; Pascal Ravesteijn (Lid Lectoraat)
Communities of practice; facilitating teacher professionalization in higher education
Donald Ropes (Lid Lectoraat)
Agenda dictatorship
Frans van der Reep (Lector)