The Personal Touch in Customer Contact: The Influence of a Personal Approach on Customer Relationships and Customer Experience
Harald Pol (Onderzoeker); Mirjam Galetzka (Onderzoeker); Ad Pruyn (Onderzoeker)
Informal caregivers’ judgements on sharing care with home care professionals from an intersectional perspective: the influence of personal and situational characteristics
Wittenberg, Yvette (Lectoraat Langdurige Zorg En Ondersteuning); de Boer, Alice; Plaisier, Inger; Verhoeff, Arnoud; Kwekkeboom, Rick (Lectoraat Langdurige Zorg En Ondersteuning)
'At some point it has been enough' - Processes of perceived failure of citizens initiatives
Bulder, Elisabeth (Living Environment In Transition); Prof.dr. T. Haartsen; Meerstra-de Haan, Erzsi; Meier, Sabine
A systematic validation of the Empathic Handover approach guided by five factors that foster empathy in design
Smeenk, W. (Lector); Sturm, J.A. (Lector); Eggen, J.H. (Onderzoeker); Terken, J. (Onderzoeker)
Reasons why novice nurses leave the nursing profession: a qualitative approach - poster
J.H.A.M. Kox; J.H. Groenewoud; E.J.M. Bakker; S.M.A. Bierma-Zeinstra; J. Runhaar; H.S. Miedema; P.D.D.M. Roelofs
Archtivism
Nyasha Harper-Michon
Poetic reflexivity and the birth of career writing
Reinekke Lengelle (Lid Lectoraat); F.J.M. (Frans) Meijers (Lid Lectoraat)
Social learning as an analytical lens for co-creative planning
von Schönfeld, Carlotta; Tan, Wendy; Wiekens, Carina (Communication, Behaviour & Sustainable Society); Salet, Willem; Janssen-Jansen, Leonie
Higher education students' experiences of a short-term international programme
Blankvoort, Nadine (Lectoraat Ergotherapie - Participatie En Omgeving); Kaelin, Vera C; Poerbodipoero, Soemitro; Guidetti, Susanne
Moses Health Monitoring system for Firefighters
Goering- Zaburnenko, T. (Tatiana) (Researcher); Prins, H. (Hilco) (Researcher); Salomons, E..L. (Etto) (Researcher)