An evaluation of the role of the customer experience centre in ABB’s sales process
Jeanne Verheyden (Student); Lindsey Reid (Begeleider)
The Role of the Supply Chain as Decision-Factor for Online Cross- Border Trade-Expansion
Marja Exalto-Sijbrands (Lid Lectoraat); Guido Ongena (Lid Lectoraat); Pascal Ravesteijn (Lector); Benny de Waal (Lid Lectoraat)
Business Case qklinker
Veuger, Jan; Koeken, D.
Handling consumer messages on social networking sites
Demmers, Joris; van Dolen, Willemijn M.; Weltevreden, Jesse W.J. (Kenniscentrum Carem)
The experience phase of the Sustainable Tourist in Catalonia
I. Ballestín (Begeleider); Ingrid de Vries (Begeleider); Sarah de Bakker (Begeleider); B. Heerschop (Student)
Van facilitator naar inspirator
Mandy van der Mond (Student); Petra van Dreumel (Begeleider); Else van der Heijden (Begeleider); Hans Dirven (Begeleider)
Evaluating the value of the customer self-service portal for services in Philips Lighting
Kyra van de Valk (Student); Nantawan Noi Kwanjai (Begeleider)
Designing an integrated, futureproof, and flexible curriculum
S.C. Hallenga-Brink (Lid Lectoraat)
Adviesrapport customer journey Ambitie JobCafé Groningen
Annique Panman; Afke van der Woud
The Funk Experience
Julien Wientzek (Student)