The research concerned semi-dyadic relations in SMEs and large companies that managed innovative suppliers in New Zealand construction supply chains. It explored effects of (independent) company variables on (mediating) procurement management variables, and also the effects of these variable types on …

Contents: Introduction by the supervisors Analyzing Service Logistics for the Industry by Karim Ittahiri and Bart Klinkenberg Autonomous and Smart Vehicles in Port Operations by Istemihan Demirhan and Colin Tielman Closed-loop Supply Chains in Consumer Goods by Mireia Chamorro Figueras and Omar …

The Ministry of Agriculture of Rwanda (MINAGRI) launched the Crop Intensification Program (CIP) in 2007 with the aim of making agricultural systems more commercially-oriented in order to increase productivity, self-sufficiency; reduce poverty and improve food security outcomes. This program was implemented …

Dit onderzoek richt zich op het tegengaan van de vrijwillige uitstroom om uiteindelijk het behouden van werknemers te bevorderen. Jeans Centre is een toonaangevende jeans retailer in Nederland die bekend staat om zijn familiecultuur, waarbij vriendschap centraal staat. Dit zorgt ervoor dat werknemers …

Introduction For adequate pain treatment in patients with cancer, it is important to monitor and evaluate pain regularly. Although the Numeric Rating Scale (NRS) is implemented in hospitals in the Netherlands, pain is still not systematically registered during outpatient consultations. The aim of this …

De BMW Group Training Academy ervaart vanuit de BMW Group dealerorganisaties een behoefte om nieuw aangenomen BMW Group Service Adviseurs zo snel mogelijk operationeel (up to speed) te krijgen. Voorgaande jaren hebben er initiatieven plaatsgevonden om medewerkers sneller op te leiden en maximaal inzetbaar …

City Hotel 1905 is a new developing hotel, which is located in a center of Moscow, Russia and provides both business and leisure guests with a hospitality service. This hotel doesn’t have a well-organized set of Human Resource Management policies in order to manage and develop its employees. Therefore, …

from the article: "Purpose – The importance of contextual factors is increasingly recognized in the field of business process management (BPM). The purpose of this paper is to investigate the relation between BPM maturity and process performance and the uncharted differences of two contextual factors …

To survive in the increasing globalization competition, companies are required to continuously increase their productivity and enhance innovation. To realize this enhanced productivity, Business Process Management (BPM) maturity models are often used to analyze, improve and manage business processes …

Kwaliteit en klantgerichtheid zijn de garantie voor tevreden, terugkomende klanten. Om hun klantgerichtheid te verbeteren, investeren bedrijven veel tijd en geld in processen, procedures, systemen en structuren. Dit terwijl het verschil tussen een goede en een slechte klantbeleving vooral wordt bepaald …