This doctoral thesis describes three case studies of service engineers participating in organizational change, interacting with managers and consultants. The study investigates the role of differences in professional discourse and culture when these three professional groups interact in organizational …

The ever increasing technological developments and greater demands from our society for qualitative better, safer, sustainable products, processes and systems are pushing the boundaries of what is possible from an engineer’s perspective. Besides the (local) grand challenges in energy, sustainability, …

Nowadays companies need higher educated engineers to develop their competences to enable them to innovate. This innovation competence is seen as a remedy for the minor profitable business they do during the financial crises. Innovation is an element to be developed on the one hand for big companies as …

Nowadays companies need higher educated engineers to develop their competences to enable them to innovate. This innovation competence is seen as a remedy for the minor profitable business they do during the financial crises. Innovation is an element to be developed on the one hand for big companies as …

In order to guarantee structural integrity of marine structures in an effective way, operators of these structures seek an affordable, simple and robust system for monitoring detected cracks. Such systems are not yet available and the authors took a challenge to research a possibility of developing such …

These are hard days for companies: they have to survive in a market that has been hit by a financial crisis. Many countries in Europe have severe problems trying to overcome this financial crisis. The main remedy applied by governments is to cut back on expenditure, but on the other hand it is said that …

These are hard days for companies: they have to survive in a market that has been hit by a financial crisis. Many countries in Europe have severe problems trying to overcome this financial crisis. The main remedy applied by governments is to cut back on expenditure, but on the other hand it is said that …

The log data generated by a motion control system contains valuable information about the system's behavior. When a problem or error arises while the system is running, the log data can be a good source of information to pinpoint and, eventually, resolve the problem in the motion control system. However, …

Managementsamenvatting Centric Service Organisatie heeft als doelstellingen opgenomen om een kwalitatief goede dienstverlening te verlenen naar haar klanten toe. Om dit te kunnen meten en waarborgen moet data omgezet worden naar bruikbare informatie. De engineers van Centric Service Organisatie maken …