Gastvrijheid van beleid naar praktijk
Aldith Guijt (Student); C. de Monchy; A. van Gent
How can Scope utilise the critical success factors of Scope One to gain market share?
Joe Mackenzie (Student); Agota Szabo
Contract Automation: Experiences from Dutch Legal Practice
Timmer, Ivar (Lectoraat Legal Management); Corrales, Marcelo; Fenwick, Mark; Haapio, Helena
De toegevoegde waarde van facility management voor detentie
Kuijlenburg, Rachel (Facility Management); Offringa, Johan (Facility Management); Brouwer, Veroline; Mobach, Mark P. (Facility Management)
Factors determining distribution structure decisions in logistics: a literature review and research agenda
Onstein, Alexander T.C. (Kenniscentrum Techniek); Tavasszy, Lóránt A.; van Damme, Dick A. (City Net Zero)
Measuring perceived cleanliness in service environments
Vos, Martijn; Galetzka, Mirjam; Mobach, Mark P. (Facility Management); van Hagen, M.; Pruyn, Ad
An explorative research about the applicability of chatbots at the FM service desk in offices
Cornax, LP (Laurens) (Student)
Cleanliness unravelled: a review and integration of literature
Vos, Martijn; Galetzka, Mirjam; Mobach, Mark P. (Facility Management); van Hagen, M.; Pruyn, Ad
Enhancing the Strategic Alignment Model
Beffers Ronald; Benny de Waal (Lid Lectoraat)
Understanding the Service Experience of the Dutch Day Spa Customer through the Customer Journey
Yasmin van der Haven (Student); Maaike Bergsma (Docent); Hanny Kadijk (Docent)