A customized version of the SERVQUAL model by Parasuraman, et al. (1988) was used to evaluate the quality or value of the contemporary Customer Self-Service Portal for Philips Lighting BG Professional Services. The purpose of the research was therefore to identify the gaps in the strategic design of …

Dit onderzoek is uitgevoerd in opdracht van HAN Studiesucces- Training en coaching. Er zijn verschillende signalen geweest van studenten met AD(H)D waaruit blijkt dat er behoefte is aan extra ondersteuning bij het studeren, maar het lijkt erop dat niet alle studenten de weg naar ondersteunende aanbod …

In our work as lecturers, teachers, researchers, coaches or managers in a university of applied sciences, we do feel that the amount and variety of societal challenges on higher vocational education (HVE) is growing. Institutions in HE are in a process of transforming from traditional ‘either or’ research …

Peer reviewed research paper SEFI Engineering Education congress 2018 Within higher engineering education, students have to learn to close knowledge gaps that arise in professional assignments, such as capstone projects. These knowledge gaps can be closed through simple inquiry, but can also require …

Vanuit De Gymzaal van de Toekomst is de opdracht ontstaan om een interactief springtoestel te ontwerpen om een bijdrage te leveren aan de motivatie tijdens de gymles. De doelstelling van het project luidt: het ontwerpen van een springtoestel met een interactief systeem dat gebruikt kan worden als springoefening …

In order to become more innovative, corporations are increasingly turning to design­-driven innovation capabilities. These capabilities are dynamic: they influence the way companies run their business and how companies create, capture and deliver value. Building design capabilities has proven difficult, …

The disruptive rise of the sharing economy has revolutionized the field of consumption of things and influenced many associated areas. Participation in these social innovations is an important phenomenon and people are exploring and expanding the further possibilities of the sharing economy with emerging technologies …

Integrated river basin management (IRBM) calls for participatory practices involving stakeholders along transnational river landscapes. Understanding the complex and diverse views regarding participation is a prerequisite for meaningful involvement of civil actors, especially in a transnational context. …

Linking farmers to markets widely viewed as a milestone towards promoting economic growth and poverty reduction. The vast opportunity in agriculture, tourism and light industries is available in Zanzibar will help to boost poverty reduction and sustainable development of the nation. However, the weak …

Background: Despite improvement of tumour response rates in patients with progressive and metastatic cancer, immune checkpoint inhibitors (ICM) induce toxicities in cancer patients. Viscum album L. (VA, mistletoe) extracts are applied as add-on cancer therapy especially in German speaking countries and …