In this paper, we describe the development of a collaborative approach to elicit and analyse service process experience as part of a project commissioned by the Dutch Ministry of Infrastructure and Environment. We designed and deployed a model-based instrument for measuring the experiences of both the …

This chapter describes a case study examining the potential of a community-driven Mobility-as-a-Service (MaaS) platform in a rural and depopulating area in the Netherlands. The aim of the 5-year project is to examine if a MaaS platform can be an effective and efficient solution to improve accessibility …

Higher education is tasked with preparing students for a culturally diverse and globalizing world. Additionally, western nations have an increasingly diverse student population and know the success of their students will depend in part on being able to navigate diversity. There is therefore good reason …

This dissertation addresses the central question, ‘How does the impact of influencers and brand ambassadors in the fashion industry affect the buying intentions of teenagers (ages 13-16) and Millennials?’ Many brands that use influencer marketing have been more concerned with the scope of an influencer’s …

A detailed solar prediction is necessary in case of particular cloudiness-patterns causing undesirable large fluctuations in photovoltaic electricity production. By considering the project objectives and expected outcomes, as well as the fact that the motion of the clouds is the key element that influences …

This study intended to investigate the possibilities of red bulb onion curing practices at farm level in order to provide useful advice to stakeholders on strategies for value chain development that contributing to the onion farmers’ income. Survey, case study and desk review were used as research method …

We generalize the method of computing functional determinants with a single excluded zero eigenvalue developed by McKane and Tarlie to differential operators with multiple zero eigenvalues. We derive general formulas for such functional determinants of $r\times r$ matrix second order differential operators …

This research assesses how neuromarketing might offer a suitable marketing method for Loyalty Makers. It does so by examining what neuromarketing consists of and how it can be used. Especially, it is investigated what techniques and tactics exist in the field of neuromarketing and to what extent they …

We examined the entrepreneurial orientation and sustainability orientation, a persistent and conflicting duality, of sustainable entrepreneurs and their evaluation of competing priorities in sustainability decision making. We conducted an exploratory, mixed-method study of 24 sustainable fashion firms …

Using a mixed method approach, this case study investigates effects on the participating students () of an undergraduate honors course in the Netherlands, aimed at global justice citizenship. Knowledge about effects of global citizenship courses is still limited. The Ethical Sensitivity Scale Questionnaire …