In this paper, we describe the development of a collaborative approach to elicit and analyse service process experience as part of a project commissioned by the Dutch Ministry of Infrastructure and Environment. We designed and deployed a model-based instrument for measuring the experiences of both the …

The local Dutch legislations (PGS-29) regarding the above-ground storage of flammable products have become stricter. This has led to the phasing out of Viking-Johnson couplings that are located inside of tank pits. These couplings are prone to leakage and they use rubber seals which are now prohibited …

In September 2017, the English-taught, 3-year Bachelor Industrial Design Engineering (IDE) programme at The Hague University of Applied Sciences (THUAS) has changed its curriculum from a linear to a flexible, choice-based modular curriculum, 'Curriculum M'. And with it, one integrated assessment method …

Currently, published risk analyses for drones refer mainly to commercial systems, use data from civil aviation, and are based on probabilistic approaches without suggesting an inclusive list of hazards and respective requirements. Within this context, this paper presents: (1) a set of safety requirements …

A few years ago the Dutch government set goals for sustainability. These goals include switching to fully sustainable energy production by 2050. Using only conventional sustainable energy production methods like solar panels and wind turbines will not result in achieving the set goals, so alternative …

As a German conglomerate company specialized in electrical engineering and electronics, operates Siemens the world market with eight different divisions ranging from Power and Gas to Mobility. This study refers to the division Siemens Building Technologies (BT), the worlds market leader for energy efficient …

The creation of a reference model and a demo facility for an application, that is using wearables to improve an existing process in the logistics sector.

With sufficient electrical energy CO2 from the atmosphere, combined with water, can be converted to hydrocarbons. The first step in converting CO2 into a carbon based fuel is the dissociation of CO2 into CO and O. DIFFER explores the possibilities of this process by using a microwave plasma. This project …