Introduction: Augmented reality enriches online shopping with a new virtual aspect that offers customers the ability to try a product before purchasing it online. It superimposes digital information onto the physical environment which opens up opportunities for businesses involved in eCommerce (Sharma, …

Studenten van Trendpanel Gezelschapsdieren (Aeres Hogeschool en HAS Hogeschool) presenteren de derde editie van de Pet Monitor, waarin onder andere aandacht wordt geschonken aan de invloed van corona op de economie en de huisdiersector in het bijzonder.

Customer-supplier relationships are becoming more digital. However, a personal approach still seems to be a key success factor in the service journey, creating an optimal customer experience. In this research, we investigated the effects of a personal communication approach on customer experience and …

The aim of this study was to capture and understand the immediate recovery journey of patients following lumbar spinal fusion surgery and explore the interacting constructs that shape their journey. A qualitative study using Interpretive Phenomenological Analysis (IPA) approach. A purposive sample of …

This text has become a performance of (affirmative) entrepreneurship. This is done by a set of writing (and methodological) techniques: autoethnography, the triptych of mimesis, poiesis, kinesis and a life journey that forms the base of the chapter. As such, this text challenges some well-known shortcomings …

About 30 years ago the ruin of a church became the starting point of an ongoing journey that brought together strangers, strangers of different nationality and confession and with different languages and cultures. Strangers that once faced each-other as enemies. But strangers with one common ground. …

Het gebruik van technologie om patiënten in de thuissituatie te monitoren is in opkomst. Bij ‘Hartzorg op Afstand’ meten patiënten met chronisch hartfalen thuis hun bloeddruk, polsslag en gewicht. De verpleegkundig specialist in het Harthuis van het Isala ziekenhuis kan op afstand resultaten inzien, …

A group of Dutch teachers, as part of their Master’s programme, developed a game that allows teachers to break free from their day-to-day affairs and reflect on futures by designing scenarios about the future of their school. In this game-based approach the journey of scenario exploration is composed …

Studenten van Trendpanel Gezelschapsdieren (Aeres Hogeschool en HAS Hogeschool) presenteren de derde editie van de Pet Monitor, waarin onder andere aandacht wordt geschonken aan de invloed van corona op de economie en de huisdiersector in het bijzonder.

The current healthcare delivery system is under pressure. With an aging population and changing lifestyles, the incidence and prevalence of chronic diseases have grown steadily worldwide. It is presumed that people with multiple chronic diseases account for a very large proportion of healthcare utilization …